Collectors | The James Dicks Blog

Know Your Rights

July 30th, 2009 JamesDicks No comments

It’s time to take back your dignity from the bill collectors. I live in central Florida and a month or so a tragic story unfolded, centered around a family also from central Florida. I don’t know all the facts but it was apparently financial in nature. The family recently filed bankruptcy and was about $85,000 in debt. The father had lost his job, got another one and then lost that one as well. The father snapped at some point and shot his wife and two teenage children before shooting himself. It was heartbreaking to say the least. But nothing is so bad to end it all. Financial hard ship can be devastating, and starting over can be overwhelming, but you can still prevail with your faith and hard work.

Bankruptcy will allow you to take control of your finances again. But the most important thing to do is take control of the creditors calling you. If you have not taken a few moments you need to read the Fair Debt Collection Practice act. You can find it at http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf.

This will give you the ammunition you need to fight back against the creditors who will flat out ignore your rights and lie to you.

Here are a few things that you can do to take control of some of these “blood suckers.” I know that’s strong but what else can you say about some of these collectors. Okay here we go.

(1) Have fun- you must turn the hardship and situation into something that simply has a little lighter side to it. I know we have all seen the Seinfeld episode where the telemarketer called Jerry at dinner. Jerry then said “can I get your home number and call you back?” Exactly, they don’t want to be called at home either much less during dinner.

(2) When the collector calls, put them on hold for a few hours, seriously if you just put the phone down no one else can call. Try taking the call using a different accent; whatever gives you some joy. Tell the collector to hold for one moment, make some banging clicking noises and then come back on the line and say sorry about that I had to turn on my tape recorder, go ahead what were you saying? I bet they change their tune. I am not saying that you need to do this to dodge your bill collectors; I am only saying to do this to simply take back your life and work out your debts on your time not theirs.

(3) Actually, the best thing to do is call your bill collectors every Monday or whatever day works for you each week. You can give them an update. Call them before they call you, even if you can’t pay; the communication goes along way.

(4) Next time they call you, put them on notice. Tell them to never call you again, then when you hang up send them a “Cease and Desist” letter with certified return receipts, letting them know that you no longer want to be contacted by phone. Tell them you are utilizing the rights afforded you under the Fair Debt Collection Practice Act and that you want all communication as outlined in the act to be by U.S. mail. Violation of this request can result in possible civil and criminal actions.

(5) Trap Call. This may be over kill but you can get a 30 day free trial by going to trapcall.com. It cost $25 per month which is a little steep for personal use but the free trial may be all you need for 30 days. For small business it is sure a great use of $25. Here is what they do; you sign up then put in your cell phone number. Trap call will then intercept all phone calls made to your cell phone, I think it has to be a cell phone but you can check. Since many people today are using a cell phone for their home number I felt this was worthy of discussing. Once you have set up the service you can manage your calls through the site. Anyone that calls doesn’t experience anything different. But it is completely different. First, if anyone leaves you a message, trap call will transcribe it and send it you via text message which is a cool feature. If a bill collector calls you that is annoying then you can go to your mange calls and place that number on the “black list” and the next time they call, if you don’t answer, they will get “the number you have dialed is no longer in service please check the number and try again.” That’s right, it will announce an “out of order” message every time you allow a black list number go to your voice mail. If someone calls and you press ignore on your phone they will get nothing. They will actually think that their phone didn’t go through correctly. You can press ignore every time and they will simply just loose the call. You can also use the feature to record all your calls, anytime someone calls you, a record option is available. If you ever have someone call you from a private number you can select ignore, and while the caller hears ringing, you will see the name of the caller. Never talk to another bill collector again, giving you the ultimate piece of mind.